Returns & Exchanges

Our simple return and exchange process for your satisfaction

30-Day Window

Returns accepted within 30 days of delivery

Original Condition

Items must be unused and in original packaging

Easy Process

Simple steps to return or exchange your items

Return Policy

Eligibility

  • •Items must be returned within 30 days of delivery
  • •Items must be in original, unused condition with all tags attached
  • •Original packaging must be included
  • •Proof of purchase is required

Non-Returnable Items

  • •Custom or personalized items
  • •Items marked as final sale
  • •Undergarments or items in contact with skin for hygiene reasons

Exchange Policy

Eligibility

  • •Exchanges must be requested within 30 days of delivery
  • •Items must be in original, unused condition
  • •Size or color exchanges are allowed for the same product
  • •Product availability is required for exchanges

Exchange Process

  1. 1.Contact us to initiate the exchange request
  2. 2.Ship the original item back to us using the provided return label
  3. 3.Once received, we'll ship the replacement item

How to Return an Item

1

Contact Us

Reach out to our customer service team via email or phone to initiate a return. Provide your order number and reason for return.

2

Pack the Item

Securely pack the item in its original packaging. Include all tags, accessories, and documentation.

3

Ship Back

Use the return label provided by our customer service team to ship the item back to us.

4

Refund Processed

Once received and inspected, we'll process your refund to the original payment method.

Return Form

Refund Information

Refund Timeline

  • •Processing: 3-5 business days after receiving the item
  • •Bank/Credit card: Additional 5-10 business days

Refund Method

  • •Refunds are issued to the original payment method
  • •Original shipping costs are non-refundable
  • •Return shipping costs may be deducted from refund