Privacy Policy

We collect information you provide directly to us, including:

• •Account information (name, email address, phone number)
• •Payment information (processed securely by third-party providers)
• •Shipping and billing addresses
• •Order history and preferences
• •Communication preferences and customer service interactions

We use the information we collect to:

• •Process and fulfill your orders
• •Communicate with you about your orders and account
• •Provide customer support and respond to your inquiries
• •Send you marketing communications (with your consent)
• •Improve our services and personalize your experience
• •Comply with legal obligations

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• •Encryption of sensitive data in transit and at rest
• •Secure access controls and authentication
• •Regular security audits and updates
• •Employee training on data protection practices

Depending on your location, you may have the following rights regarding your personal data:

• •Access to your personal information
• •Correction of inaccurate information
• •Deletion of your personal information
• •Restriction of processing in certain circumstances
• •Data portability
• •Objection to processing

We may use third-party services for payment processing, analytics, and other functions. These services may collect information as part of their operations. We only work with providers that maintain appropriate security measures and privacy standards.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. The specific retention period depends on the type of information and the purpose for which it was collected.

If you have questions about this privacy policy or concerns about our data practices, please contact us at hello@artisansloom.in or through our Contact Us page.